Terms and Conditions for SMS Communication

By opting in to receive SMS communications from Beacon Services LLC (“we,” “us,” or “our”), you agree to the following terms and conditions:
Program Description: you may receive text messages from Beacon Services LLC regarding the following: status updates, billing notification, delivery updates when applicable, or other matters pertaining strictly to your collection services.

● Consent to Receive SMS- By providing your mobile phone number, you consent to receive SMS messages from Beacon Services LLC related to order updates or customer service inquiries. Message frequency may vary based on your interactions with us.
● Message and Data Rates- Standard message and data rates may apply depending on your mobile carrier and plan. You are responsible for any charges incurred for receiving SMS messages.
● Opting Out-You may opt out of receiving SMS messages at any time by replying with “STOP” to any SMS message you receive from us. After opting out, you will receive a confirmation message, and we will cease sending SMS messages to your number. Please note that opting out may affect your ability to receive certain types of communications.
● Help and Support- If you need assistance or have questions about our SMS service, reply with “HELP” to any SMS message you receive, or contact our customer support team at info@beacon-services.com.
● Privacy- Your mobile phone number and other personal information will be handled in accordance with our Privacy Policy, available at Privacy Policy. We do not sell or share your phone number with third parties except as required by law.
● Changes to Terms- We may update these terms and conditions from time to time. Any changes will be effective when we send a new SMS message or update our terms on our website. Your continued use of the SMS service constitutes acceptance of the revised terms.
● Liability- Beacon Services LLC is not responsible for any delays or failures in the delivery of SMS messages due to issues with your mobile carrier or other technical problems.

By opting in, you acknowledge that you have read, understood, and agree to these terms and conditions.

Privacy Policy

We will not share your SMS opt-in information with any third party for any reason other than deliver the specific services associated with the campaign. However, we may share your personal data, including your SMS opt-in or consent status, with third parties that assist us in providing messaging services, such as platform providers, phone carriers, and other vendors involved in delivering text messages.
 

Two-Factor Authentication (2FA)

1. Service Description: We may provide two-factor authentication via SMS as an additional security measure for account access and transactions.
2. Authorization: By enabling SMS-based two-factor authentication, you authorize us to send verification codes to your registered mobile number.
3. Security Responsibility: You are responsible for:
• Maintaining the security of your mobile device
• Promptly notifying us of any unauthorized access
• Not sharing verification codes with third parties
• Updating your phone number if it changes
4. Messaging Rates: Standard messaging rates apply to 2FA text messages. These charges are determined by your mobile carrier and are your responsibility.
5. Service Availability: SMS-based 2FA depends on cellular network availability and may not function in areas with limited coverage or during network outages.
6. Alternatives: If you cannot receive SMS messages, you should configure alternative authentication methods where available.
7. Account Recovery: If you lose access to your registered device, you may need to complete additional verification steps to regain account access.